Vela Tote

We offer fast and reliable shipping across Pakistan for all Carry In handbags. Orders are processed within 1-2 business days and delivered via courier, typically taking 3-5 business days depending on your city.

Cash on Delivery (COD) is available nationwide. Free shipping on orders over Rs. 5,000 — for orders below that, a standard delivery charge applies at checkout.

If you're not fully satisfied, we accept returns within 7 days of delivery for unused items in original packaging with tags intact. Refunds are processed within 5-7 business days after we receive the returned item.

For any questions about your order, reach out to us on WhatsApp at +92 326 8697557 or email carryin.styles@gmail.com.

• The items with the original receipt are returned within 30 days of purchase.

• Items must be in the original condition as purchased with all labels/tickets attached.

Provided the conditions in our refund policy have been met, refunds will be processed using the original form of payment. You can return an item purchased online by posting it to us. Please contact customer service for return address. Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

At Carry In, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect
When you shop with us, we may collect:

Name, phone number, and delivery address
Email address (if provided at checkout or signup)
Order history and payment method (Cash on Delivery or online payment details, processed securely — we do not store your card details)
Basic browsing information (device type, pages visited) to improve our website experience

How We Use Your Information
We use your information to:

Process and deliver your orders
Communicate with you about your order status via SMS, WhatsApp, or email
Respond to customer service inquiries
Send occasional updates about new arrivals, offers, or promotions (you can opt out anytime)
Improve our website, products, and services

Sharing Your Information
We do not sell or rent your personal information to third parties. We may share necessary details (such as your name, address, and phone number) with our courier/delivery partners solely for the purpose of delivering your order.

Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we encourage customers to safeguard their own account details.

Your Rights
You can contact us anytime to:

Ask what personal information we hold about you
Request corrections to your information
Request deletion of your data (subject to any legal/order-record requirements)

Contact Us
For any questions about this Privacy Policy or how your data is handled, reach out to us:

WhatsApp: +92 326 8697557
Email: carryin.styles@gmail.com

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page